Integration of Zoho Desk and Grafana
Have you ever been a part of a hardworking team that, despite their efforts, ends up shouldering blame? If yes, our situation in operations might resonate with you. On any given day, our Zoho Desk is inundated with approximately 300 tickets, each falling under various classifications and priorities. Many of these tickets are complex and time-consuming to resolve, causing them to carry over to the next day and become overdue. ...